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Returns & Exchanges

BEFORE YOU START

 

All items are eligible for a return within 7 days of delivery, as long as they are in their original, unworn condition with tags on, EXCEPT:

Swatches

Personalized Items

Final Sale Items

 

Return Policy

 

Not as Described, Change of Mind, & Other Reasons

  • Return Window: 7 days
  • Shipping Fees: Buyer may be responsible for both shipping costs.
  • Restocking fee: May be charged (Max 10%)

Wrong, Missing, Damaged, & Defective Items

  • Return Window: 14 days
  • Shipping Fees: Customercovers original and return shipping fees, if we send the wrong orders EMDRESSES will cover both shipping fee.
  • Restocking Fee: will be NOcharge for the restocking fee.

Cancelation Policy

 

Unshipped orders or items may be canceled depending on the Order Status.

  • Customercan cancel your Placed orders within 3 days with NO charge refund the full payments.
  • After 3 days order alreadyconfirmed, will be charge the 10% restocking  (shipping fee will be fully refund)

  

(Free) Exchanges

You have 7 days to return your eligible item for an exchange. No restocking fee!

All international orders (excluding orders to Canada) are final sale and cannot be returned or exchanged.